Franz Ziener GmbH & Co. KG respects your private sphere because we take the protection of your data very seriously – thus, we naturally follow the statutory directives for data protection and do everything in order to keep your data confidential. This Data Protection Declaration contains information about our data protection directives and measures as well as the decisions that you are entitled to make for informational self-determination with regards to the art and manner of online collection and use of your information. You can very simply call up this declaration on our home page as well as in the footer of each sub-page. Furthermore, it is important to us that you know at all times what data we are saving and how we will use them.
- 1.Links to Web Sites of Third-Party Providers
- 2.Why are We Collecting Your Data?
- 3.Collection of Personal Data?
- 4.How are Your Data Used?
- 5.How do You Access Your Data?
- 6.Security of Your Personal Data?
- 7.How does ZIENER Use Tools for Automated Data Collection?
- 8.Changes to This Declaration
- 9.Questions about Data Protection / Objection to the Use of Data for Advertising Purposes
Links to Websites of Third-Party Providers
On ZIENER’s web site, there may possibly be links to web sites of third-party providers so that you can quickly access more detailed information or other relevant web sites. By clicking on these links, you will leave the ZIENER web site. ZIENER has no control whatsoever over these web sites or their data protection practices which may possibly deviate from ZIENER’s practices. ZIENER wishes to emphasise that the linking of its web site to the web sites of third-party providers constitutes no approval or support whatsoever of the content contained therein. Personal data, which you provide to these third-party providers and/or which they collect from you, do not fall under ZIENER’s Data Protection Declaration. Thus, you should read through the data protection declarations of all companies before you disclose personal information to them.Why do We Collect Your Data?
ZIENER collects, exports and uses personal data with the goal of improving our services and better understanding your needs and interests. This occurs only subject to the corresponding notifications having been made and the approval of the affected partners as well as the submission of any required documents to the data protection authorities. We shall keep you updated by e-mail (newsletter) about products and offers which we believe to be of interest to you – however, this shall be done only subject to your approval which you can revoke at any time. In this regard, we also make reference to our newsletter terms and conditions which you can review when registering for the newsletter.1.Collection of Personal Data?
If you, for example, wish to order products or services, request information or subscribe to marketing or support materials, participate in contests or surveys or apply for a job at ZIENER, we will request that you provide us with the personal information that is required for the implementation of this transaction. As required, the personal information you shall provide on these web pages may include your name, your address, your telephone number and your e-mail address, financial information as well as other straightforward information such as user IDs and passwords, billing and transaction information, your preferences for products and services and preferred manner of being contacted. Thus, insofar as you register as a customer, we shall collect data through a registration form which you will fill out with, among other things, your name, your address including e-mail, telephone and fax numbers, the details of your desired payment method and the information for your respective order. The authorised dealer shop has been set up on our Internet site for Ziener’s authorised dealers. In this case, we shall save your order data within the parameters of the order history and send you the order data per e-mail. Furthermore, in the following cases, we will require information about your person:- You register in order to subscribe to a newsletter or comparable advertising materials;
- You contact us.
You can find additional related information at “How does ZIENER Use Tools for Automated Data Collection?”.
How are Your Data Used?
We work according to the principle of data economisation and data avoidance; that is to say, we collect and use only as much data as are absolutely required for the processing of the order transaction and the communication with you.This also includes, for example, all data which we are obliged to process and retain in our accounting records owing to statutory directives.
Your personal data are only then saved if you provide us with such data of your own volition when registering as a customer on our web sites. Subject to your approval, we save these data as your personal profile so that you can conveniently log in with your user name and your password when visiting the web site in the future. This has the advantage that you don’t have to re-enter your address data every time you make an order. However, you can revoke your approval to use the data at any time. However, in this case, a complete registration will once again be required for each purchase.Furthermore, we shall collect the information you provide to us if you subscribe to one of our newsletters. In this regard, we work according to the so-called “double op-in” procedure; that is to say, after your registration on our web site, you will immediately once again confirm by e-mail your desire to subscribe to the corresponding newsletter or comparable promotional materials.
We do not make your data available to third parties.How do You Access Your Data?
When registering as a customer with us, you will select a user name and a personal password. Your user name and your personal password ensure that only you will have access to your profile. We cannot see your password because it is stored in a database in encrypted form.You will always have access to your data which are stored with us. You can view and update the data in your profile, e.g. the payment method you have selected and your delivery address, during the ordering process, but also at any time in the protected area in «My Account». Whenever you update information, we will customarily retain a copy of your original information in our records.
ZIENER will give you the choice of whether you would like to receive a variety of product- and service-related supporting information.You can make or change your choice to receive the subscribed notifications at the point in time that data are collected or also via one of the methods specified in the following sections. This option shall not be valid for messages or notifications which are not primarily for advertising purposes. They include notifications about the implementation of the order, contractual agreements, support, safety warnings about products or other administrative or transaction-related comments.
The e-mail messages which you receive from ZIENER are sent in adherence to this declaration. Some e-mail messages may possibly use tools for automated data collection.You can find more information in this regard at: How does ZIENER Use Tools for Automated Data Collection?
Subscribed Messages
Subscribed messages are, for example, e-mail newsletters, etc. which you have expressly requested or given your consent to receive. If you would no longer like to receive such requested and/or subscribed messages, you can cancel the subscription via one of the following methods:- Click on the e-mail “opt-out” (“cancel”) or “unsubscribe” (“terminate”) or follow the instructions for cancelling the subscription which are contained in each message.
- Go to the web site(s) where you originally selected your settings and follow the instructions for cancelling the subscription.
- Write to ZIENER. Give your name, your e-mail address and your postal address as well as the relevant specific information about the subscriptions which you would no longer like to receive.
Security of Your Personal Data?
ZIENER places great importance on the trust which you place in us. In order to prevent unauthorised access to your data or their disclosure, to protect the integrity of the data and to ensure the appropriate use of the data, ZIENER uses suitable physical, technical and administrative procedures in order to protect the information collected by ZIENER.We use the industry standard SSL (Secure Sockets Layer) in order to encrypt your data upon all web sites where personal information is provided, e.g. in the «Shopping Basket» and «My Account». When the SSL encryption is done, your data will be altered in such a manner before being transmitted to our server so that they cannot be reconstructed by third parties. In this manner, the confidentiality of your information and your payment data for transactions via the Internet is ensured.
We strongly request that you undertake all possible precautionary measures on your own in order to protect your data while you work on the Internet. Make it your habit to frequently change your password. We recommend that you use a combination of letters and numbers for the password and ensure that you use a secure, SSL-compatible browser in order to surf the Internet. If possible, log out completely after finishing your use of a computer which you don’t exclusively use yourself and do not make your password available to third parties.How does ZIENER Use Tools for Automated Data Collection?
The following sections contain more detailed information about popular tools for automated data collection.Cookies
A cookie is a small data file which a web site loads on the hard disk of your computer. ZIENER or the company’s service provider will place the cookies on your computer whenever you visit the ZIENER web site or the web sites of third-party providers where our adverts appear, make purchases, request information or adjust your settings or register for certain services on the aforementioned web sites. If you accept the cookies that are used on our web site or on web sites with our adverts, we will receive access to information about your Internet use. We use this information in order to personally customise your experience when visiting our web sites. With regards to cookies one generally differentiates between “session cookies” and “permanent cookies”.- Session cookies are deleted by your computer after your browser is closed.
- Permanent cookies remain on your computer until you delete them or they lose their validity. Most browsers are configured in such a manner that they automatically accept cookies. However, you can normally deactivate the cookies by adjusting the settings of your browser. You can also select the option of accepting cookies only from certain web sites. If you deactivate the cookies, you may possibly not be able to access some functions of our web site and some web sites may possibly not be properly displayed.
- Microsoft Internet Explorer: www.microsoft.com/info/cookies.html
- Mozilla Firefox: www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html
Web Beacons
ZIENER uses Web Beacons, alone or in combination with cookies, on its web sites as well as in the e-mail newsletter in HTML format in order to compile information about your use of the web site and/or your interaction with the e-mail. A Web Beacon is an invisible electronic image which is also referred to as a one-pixel GIF or an empty GIF. Web Beacons can recognise certain types of information on your computer such as, for example, cookies, the time of day and the date of a page access and a description of the page where the Web Beacon is located.You may possibly be able to deactivate Web Beacons in e-mail messages by not downloading the images embedded in the message you have received; this function depends on the e-mail software used on your computer. Owing to the functionality of specific e-mail software, it is not always possible to deactivate a Web Beacon or other tools for automated data collection in the e-mail message. You can find more detailed information in the corresponding information for your e-mail software or from your Internet service provider.
If you decide to receive marketing e-mails or the newsletter from ZIENER, ZIENER may possibly collect personal information in an automated fashion. Through Web Beacons and the URLs that have been personally selected for you in these e-mails or newsletters, for example, ZIENER may track whether you have opened these messages and whether you have clicked on one of the links integrated into these messages.Integrated Web Links
E-mails from ZIENER oftentimes use links in order to bring you to a relevant Internet area – after a rerouting is made via ZIENER’s server. Through the aid of the rerouting system, ZIENER can change the destination URLs for these links as required and determine the effectiveness of its marketing initiatives.Such web links that are integrated into the e-mails also make it possible for ZIENER to determine whether you have clicked on a link in an e-mail; such interaction information may possibly be linked to information about your person. If you would not like for ZIENER to collect information about the links that you have clicked on, you will have the following option available to you:
- Change your settings with regards to the preferred type of communication from ZIENER (that is to say, a text-based version of the message where applicable) or simply don’t click on the links in the e-mails sent by ZIENER.
Use of Facebook Social Plug-Ins
Our Internet site uses social plug-ins ("Plug-Ins") from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The Plug-Ins are labelled with a Facebook logo or integrated via an iFrame into Ziener’s web site which is then labelled with, for example, “Ziener on Facebook”.Whenever you access a web page of our Internet site which contains such a Plug-In, your browser will create a direct connection to Facebook’s servers. The content of the Plug-in will be transmitted by Facebook directly to your browser and it will integrate it into the web site.
By integrating the Plug-In, Facebook will receive the information that you have accessed the corresponding web page of our Internet site. If you are logged-in to Facebook, Facebook can record the visit in your Facebook account. Whenever you interact with the Plug-Ins, e.g. click on the "I like" button or leave a comment, the corresponding information will be transmitted by your browser directly to Facebook and saved there.The purpose and scope of the data collection and the continued processing and use of the data by Facebook as well as your related rights and setting options for the protection of your private sphere can be found in Datenschutzhinweisen von Facebook [Facebook’s Data Protection Directives].
If you would not like for Facebook to collect data about you via our Internet site, you must log out of Facebook before visiting our Internet site.Changes to This Declaration
If changes are made to this Data Protection Declaration, we shall make the amended declaration available here with the current revised date. If we should make fundamental changes to this declaration, we may possibly likewise notify you in some other manner such as, for example, via e-mail or by making a notification on our home page.Questions about Data Protection / Objection to the Use of Data for Advertising Purposes
In accordance with the Bundesdatenschutzgesetz [German Data Protection Act], you shall have the right to receive free-of-charge information about your saved data as well as, where applicable, a right to the correction, blocking and deletion of these data.If you have questions about this declaration or our data protection standards or would like to object to the use and transmission of your data for advertising purposes, please contact our Customer Service Division via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
The Data Protection Officer in accordance with the Bundesdatenschutzgesetz is Mr. Martin Schieder,Franz Ziener GmbH & Co. KG, Schwedengasse 5, 82487 Oberammergau.
